KOMPASS CLAIMS MANAGEMENT GROUP is about giving direction, in order to deliver timely resolutions and establishment of new patterns. Geese have their own migration patterns, internal compasses and a keen sense of direction.

Kompass helps people and industry to soar...

  • Phyllis Bergmans, Executive Director

    Phyllis Bergmans, B.A. (Hons), MBA, FCIP
    Executive Director

    Ms. Bergmans has been actively involved in the insurance industry for over 20 years.
    She has developed the skills, knowledge and competence to address training issues, entitlement issues, compliance issues and management issues within a personal injury claims file.


    • Training Specialist on Bill 198 and DAC Elimination Regulations in 2006
    • Claims specialist in Bill 59, Bill 164, OMPP and pre OMPP legislation
    • Experienced SABS consultant since 2003
    • Solid experience in the handling of catastrophic and complex cases
    • Director of Training for claims operation of major insurance company
    • Instructor with the Insurance Institute of Ontario
    • Experienced FSCO compliance auditor
    • Extensive experience in the dispute resolution model of claims litigation
    • Management experience in excess of 10 years
    • Qualified as an expert witness in Ontario Superior Court
    • Licenced paralegal through the Law Society of Upper Canada


    • Completion of M.B.A. through Herriot Watt University, July 2006
    • Received designation of FCIP (formerly FIIC) through the Insurance Institute of Ontario
    • Received CIP (formerly AIIC) designation through the Insurance Institute of Ontario
    • Completion of B.A. (Hons) with a major in law and minor in Business


    • Insurance Institute of Ontario
    • Faculty of The Canadian Institute of Life Care Planners
    • Law Society of Upper Canada

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